Overload values our relationship with our customers! We want to make you feel and know that you are safe and secure when you are on our Site. It is extremely important to us that you trust we will protect your personal information. Our secure servers will allow you to shop and play on our site with no hesitation. If you have any questions not answered below please feel free to contact us.
Consent to Use
When you provide personal information to Overload, you are consenting to the manner in which Overload will use, collect, disclose and otherwise manage your personal information, as set forth below.
We will not share customer information with any third party (ies).
Overload encrypts your personal information in order to protect against the loss, misuse or alteration of the information you provide. We currently use the Secure Sockets Layer (SSL) protocol to safeguard your information. You can tell you are using SSL encrypting when a gold or blue padlock appears in the corner of your browser.
When you place an order with Overload, we ask you to provide the following information:
- Payment Method
- Credit Card Account Number
- Expiration Date
- CVV #
- Name (as it appears on the card)
- Billing Address
- Shipping Address
- Phone Number
The above information is encrypted and protected on our secure site. Your personal information is necessary to process your order.
You will have the option to create an account with Overload and save your personal information in our secure system for further purchases and participation on the site. The information is stored in the form of a “cookie” in your computer.
Fair Credit Billing Act
The FCBA purpose is to protect consumers from unfair billing practices and to provide a mechanism for addressing billing errors in “open end” credit accounts, such as credit card accounts. The Act prohibit your band or credit card processor form holding you liable for more than $50 of fraudulent charges made to your credit card. If you are held liable for this charge, Overloadexchange.com will reimburse you the $50.
Registering will make shopping with Overload fast and easy. Registration takes about one minute and you only have to do it once! You can access your order history, save shipping and billing addresses, create wishlists, share products with friends, rate and review product, take part in contests, manage reward points and more!
Sign up for online newsletter and stay up with the latest trends, hot product, upcoming events, ongoing contests and receive promotions to shop at Overloadexchange.com!
If you decide you do not want to receive emails from Overload just click the opt-out link on the bottom of the newsletter and follow the instructions. No worries!
Every week-month Overloadwill rock new design and video contests!
Contests are open to U.S. residents 13 years and older. Teens under 16: make sure you get your parent’s permission before entering any personal info.
Federal Trader Commission - Children’s Online Privacy Act: COPPA, Overload Inc. does not collect any information form anyone who is under 13 years old.
A cookie is a small data file that is sent to your browser from a web server and stored on your computer’s hard drive. This may contains information unique to you such as– User Name, order status, product suggestions. We use the information collected by cookies to determine which parts of our website are visited most often, and to determine where on our site you may be experiencing technical difficulties. This helps us to improve the quality of our website, track your visiting patterns thus providing you with targeted products and services specifically to your liking.
We collect the Internet Protocol (IP) addresses of all visitors of OverloadExchange.com.
Children’s Online Privacy Protection Act – The act, effective April 21, 2000, applies to the online collection of personal information by persons or entities under U.S. jurisdiction from children under 13 years of age.
Overload Exchange will never intentionally or knowingly request or collect personal information form any person under 13 years of age without prior verifiable parental consent. If we become aware that an individual is under the age of 13 and has submitted any information to Overload Exchange for any purpose without prior verifiable parental consent, we will delete his or her information form our files.
We reserve the right to change this policy, and to apply any changes to information previously collected, as permitted by law. If there are material changes to this policy or our information practices change in the future, we will notify you by posting the policy changes on our website.